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ANNOUNCING: Now Accepting User Reviews

Justin D. Troyer | August 11 2018

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ANNOUNCING: EightVape's User Reviews

Are you looking to break into the vape review scene? Are you passionate about writing or creating videos? Could you use a little extra EightVape cash?

Well, starting today, 8/10/18, EightVape will be accepting user reviews to feature on our website and share with customers all around the world. Submitting User Reviews is a great way for anyone in our community to get their voices heard and earn a little store cash while doing it. 

Reviews can be about any product, by any brand; they can be positive, negative, funny, or serious. You can review Mods, Tanks, E-Liquids, even batteries.

Reviews can be conducted in video or written form, and if you want, you can send us a photo to use as a thumbnail, so personal reviews will have a personal touch. Author names will be featured, so be sure to send us your first and last name. All reviews will be posted on a unique community page. 

Here's a breakdown of the rules for user-submitted reviews:

  1. Written reviews must be at least 500 words. Video reviews must be at least 60 seconds long. You can submit a review with both written and video content, if you want. There is no maximum word count or length for any review. 
  2. Reviews that are overtly crass or explicit will not be posted or rewarded, and video reviews cannot include graphic, violent, or nude content. 
  3. Reviewers will be rewarded $8.88 in store credit for each review that we choose to post. They must have an EightVape account to receive compensation. 
  4. Users are limited to three posted reviews per month, you can submit more than three reviews but only three reviews from each user will be chosen per month. 
  5. Last but not least, all reviews must be emailed to Be sure to include your first and last name!


Due to high volume, we will no longer be accepting reviews on:

  • The FreeMax Mesh Pro
  • GeekVape Aegis Legend
  • VooPoo Drag
  • Naked 100
  • Yami Vapor "Taruto"
  • SMOK G-Priv


Please refer to the "Your Reviews" section before submitting to make sure your review is unique and stands out! We'd hate to waste your time...

That's it. EightVape once again gives back! Have fun with these reviews, don't hesitate to reach out, and let's have a good time! I'm excited to hear all the unique voices in our community.

A couple notes before I go: 

  • Reviews that meet the required conditions will be posted on under the "Blog" tab, which will soon be titled "Community." Reviews will be sorted into hardware and E-Juice categories, and there will be a search function so that reviews are easy to find and readily available. 
  • Comments will be enabled on all community reviews, so people can start discussions and cultivate that community feeling that enriches all of our lives. 


Moreover, I've got another announcement coming soon regarding user submissions. There will be more opportunities in the future for our community to showcase their content and earn rewards. 

Until next time! 


Justin Troyer
Head of Content









  • Julie L: October 16, 2018

    So this is my 3rd order with 8 vape and prior to this order I had great service. However it’s been over week my order is unfulfilled, no response to my emails and every time I try to call the phone is busy. I’m now going to fight the charge that was placed on my credit card for over a $100 because they have not sent me anything nor have they responded to my multiple requests. This is the last time I order from this company other websites have good sales but to say you’re the best vape shop around but your customer service stinks is quite a contradiction!

  • Justin: October 15, 2018

    What they don’t tell you is they can hold your order for 1-48 hours after you place your order. I order on Friday and it’s now Monday late afternoon and still hasn’t shipped. Customer support lady’s a b**** too

  • Carolyn Lee: October 14, 2018

    I was a new customer I am waiting to hear back from them since the phone doesn’t work. Both bottles had leaked all most all the fluid out of the bottles the package as actually dripping fluid out of it one was in the milkman box the other milkman product no box I hope to hear back from them soon also spent al most $40 to get $5 worth of juice only upside was the fast ship

  • Sharon: October 12, 2018

    Customer service is a JOKE! My order was lost and covered by USPS insurance that the company received the reimbursement. I however, received NOTHING….. no product and no refund. I have reached out multiple times with no result. I guess I have just lost my $ 44

  • Sarah Simoneau: October 11, 2018

    Wow, I don’t understand all the bad reviews here! I have been an 8 Vape customer for years now, and I have never had one single problem with them. The only negative thing I can even think of, is with the rewards program, and that is that I have done many product reviews, from verified products that I actually ordered, and for some reason, the system does not credit my account at all for the product reviews. However, it will have no issues crediting me with a FB review, etc. So, I am missing out on a lot of review points there. No one can beat their prices here, nobody! I also have never had any quality issues with my products and shipping has always been very fast. You also have to remember that this company started pretty small and has grown tremendously just over the last few years, so there will be hiccups and staff issues. Overall, they have a very user friendly website and their prices can’t be beat. I do wish that they would restock more often. My favorite items that are quickly sold out, will stay that way for months and months. Their most improved aspect of the website to date, is that they will now only allow ONE item per customer cart of the “hot ticket” items that sell fast and sell out quickly, which gives the rest of us a chance to finally buy one at the great 8 vape prices. That was a HUGE improvement. Keep up the great work guys!

  • Nigel: October 07, 2018

    So I ordered from these guys, had an issue with the Availability of part of my order , Sigelei E1 Mod, not in stock, website said it was. Called customer service and they found one somewhere, not in the color I wanted but at least I got one.i have since reviewed the mod on the is junk not Eightvape’s fault, I blame Sigelei for the bad mod. I will be ordering again from Eightvape.

  • Claudia Mayberry: October 05, 2018

    I’m sorry for all the bad reviews but I’ve had nothing but excellent service. Everything from tanks to ejuice, matter of fact my whole family uses 8 vape. I get my orders within 5 working days and I live in the Eastern states. I am absolutely satisfy with 8 vape and their products.

  • M evans: September 27, 2018

    Bad business, just bad business, i ordered item on sep 20 and until now no tracking order, when i called custumer support and i was told there out of stock without me informing so i called them everyday for 4 straight days and everytime i called them, they told item will be be shipped on the day i called, everytime i mean everytime so end up cancelling all orders so hopefully get all the refund back without me calling them again😞😞

  • Penny Hudson: September 26, 2018


  • Megan S.: September 18, 2018

    Eightvape really put a bad taste in my mouth about their company. I ordered a Smoking Vapor Mi One kit. The thing didnt work right out of the box. It turned on whenever it pleased and spit hot juice everywhere. It was NOT the coils, as I replaced them over and over. Wasted a whole pack almost of brand new coils. So when the mi one stopped turning on completely, i emailed them about it. I told them in my email I had no car and it was hard for me to get to the post office, I filed 3 “tickets” and sent numerous emails, and finally, after tagging them on twitter and complaining publicly, they emailed me back around 2 weeks later. Wow. They asked me to send pictures of the broken device, as I did. Took another week for them to respond to that email, and finally, in the last email they sent, they send a thing I had to print myself for postage to send the device back (knowing I have no car) and I had a week to do so. Well needless to say the post office trip didnt come around in time and I wound up having to just throw the device away and took it as a loss. So if something happens with your device- be ready to be ignored for weeks and MAYBE get a chance to return the item. Or chalk it up as a loss- Which as a single mom- was hard for me to do. Eightvape has HORRIBLE HORRIBLE HORRIBLE customer service and I’ll never shop here again! Just go to Element vape, vapor dna, or direct vapor. All are reputable vendors. And for battery needs head over to imr batteries, as referred to me personally by Mooch. (Just imr was referred by him but I’ve used the 3 vendors for my devices and all transactions were very pleasant)
    Happy Vaping

  • Michelle : September 13, 2018

    I keep reading all these bad reviews about customer service and I had a different experience. I had a package that was delivered but I never received it and I contacted support and they replaced my entire order. It took a full month but I received it. Other companies that I have ordered from tell you to take it up with the post office and that never goes anywhere. Why all the shade? Eightvape is great and sometimes you have to learn to take the good with the bad.

  • Philip: September 13, 2018

    Glad to see eightvape expanding services while the industry awaits determini g DC swamp maneuvers. Speaks well of thr community.

    I messed up when I placed my first RBA order for my Big Baby. Eightvape customer service 11 months ago cleared it up fast, taking a loss. When I went on vacation last month, you delivered my order to Maui in 3 days (I might have paid for that service for the first time… ingeneral, my other orders have gone out for delivery 2200 miles in the opposite direction and never taken beyond 5 business days to arrive.

    I’m glad this comment section is here for people need to see the good and room for improvement areas. Price: you are already on this website, go shopping already, i’m about to… must have an Orion with DNA-GO chip soon- perfect for my sister’s wedding in October.

    1.78 cents per word for a review? Possibly. There are some batteties I personally think are wrapped better than other brands. Maybe you should carry them too. VAPECELL offers a superb 2,800 mAh 25A battery perfect for any 18650 regulated mod (and more). Was that 500? I’ll have to enhance my use of proper sentance structure and remember, after I finish shopping, to stay on point. Keep the silly videos rolling. PLE

  • Tricia Slaten: September 12, 2018

    I would be happy to do reviews. I’ve been thinking about teaming with my husband to do reviews since he has all the camera equipment and I am so passionate about vaping. I love Eightvape!!!

  • Jason burgett: September 08, 2018

    Don’t order from eight vape. I look around for the best deals probably just like you. And for that I get a mod that broke two weeks after I had it. Tried to return it and they said I had 14 days. It was day 15 or 16. Wtf!!!. First time I ever had a three battery mod and loved it. Will buy another one but not from here.

  • Robert Prestigiacomo : September 08, 2018

    If your order is incorrect, you should be ready to take a loss, the customer service department is a joke, I they try to tell you that you ordered the wrong item when you have screens hot video of what you ordered. Eight Vape is not trying to hear that they sent the wrong item or not trying to exchange it for the right item. BS

  • Nathaniel Reynolds: September 07, 2018

    Vaping is my hobby. I love trying new products and giving feedback to the group I belong to on facebook. Inhave dine a few reviews already in products that I have purchased..

  • Shaine: September 04, 2018

    I’ve been ordering in this website before and I appreciate how fast was the shipping. But last time I ordered it took like 2-3weeks before they shipped it not until i keep messaging them what happened to my order. And so besides that. I gave them a chance I ordered again this time i paid USPS priority mail so I’ll recieve my order fast but still i have no status or my order its been 2-3days. What happened what I’ve read about this website “Shipping—-When will my order be shipped?
    Orders are almost always shipped the same business day as long as it was submitted before 3PM PST. We are known for shipping FAST ? and we pride ourselves on it. “

  • Maryann Thomas: September 04, 2018

    so ive had bad customer service. no warranty or anything.ordered something and it never came in the mail and they pretty much told me off. the quote is completely innacurate, and if it were accurate i shouldnt have any issues. me and my husband have called numerous times for a resolution, but they just dont care. read further for their policy. "EightVape is the best online vape store offering an industry leading selection of electronic cigarettes, e-liquids, vape juices and accessories. Our friendly and knowledgeable customer service team is always ready to provide the best customer service experience to ensure you find what you’re looking for in the vape world. We are so confident in our selection and customer service, we offer our customers a 14 days warranty policy.*

  • Andrew Jacob Haskins: September 04, 2018

    worst customer service ever. asked for customer service since i never received my package. spoke to manager and they straight up told me im out of 40 dollars and they will do nothing for me. im furious and im letting everyone know not to shop here. i even told them i am willing to pay for membership if they can fix my order.

  • Jay: September 01, 2018

    I absolutely will do video reviews! I love the idea and it’s a great way to earn extra store bucks to put towards my addiction, lol.

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