*** USPS NO LONGER SHIPS OUR VAPE MAIL WITHIN THE CONTINENTAL US. PLEASE CHECK BACK OFTEN AS WE UPDATE ZIP CODES AS THEY BECOME AVAILABLE ***
Vape Shipping Processing (Excludes No-Vape shipping)
Vape shipping timelines vary by state and depend on distance from our fulfillment center. Vape mail requires a 21+ Adult be present to show ID and sign for the package.
Please note: Adult signature fee, taxes or route don't count towards the $99 free shipping. Your subtotal needs to be $99+ of products, not services.
The entire order process may look something like this
Order Processing (preparing for shipping): 1-3 business days
Once shipped from our fulfillment and on the way to the delivery carrier in your area: 5-7 days
Once received by the delivery carrier: 2-15 days or until delivered
**The above timeline assumes that a 21+ adult is present at time of delivery to show ID and sign for the delivery. Please use current phone numbers and delivery details as needed (gate codes, unit #s, mobile #s)
Avoid waiting for your home delivery - Choose Pickup Near Me at checkout!
Pickup locations available in certain areas. Select the tab that says pickup when you enter your address on the cart page.
Adult Signature Required + Fee
In accordance to congressional amendment to the PACT Act (Dec 2020), All vape shipping deliveries, Require Adult Signatures beginning March 27, 2021. Adult Signature fees are added automatically to all order carts. An adult (21+ years of age) is required to provide a valid government-issued ID upon delivery and must sign for the package. Think about delivering to your work or where someone is present to receive your order.
We process orders Monday through Friday, 9am-3pm PST excluding major U.S holidays (Closed on Weekends). Orders are processed in the order they are received.
Normal processing times range 1-2 business days. During holidays and sales events, processing times may take up to 10 business days.
Estimated Transit Times - Begin after processing times
- Deliver-It 2-5 Business Days
- GLS 2-5 Business Days
- Next Day 8-10 Business Days
- Stat Delivery 4-10 Business Days
- Regional Carrier - Ground 15-25 Business Days
- Better Trucks 5-8 Business Days
- Regional Carrier S 5-8 Business Days
Shipping time estimates do not include processing time! Ex. If you choose 3-10 day shipping the following timeline applies. (ex. 1-2 days processing 3-10 business days shipping = possibly 4-12 business days before delivered).
All packages are shipped from Las Vegas, NV
We are currently working on covering the Continental US States that allow vape products to be shipped to.
We DO NOT ship Vape mail to PO boxes, APO/FPO addresses etc. since this is a USPS only service.
We ship international USPS/Global Post, please check the dropdown to see if your country is on the list. International customers must be familiar with their country's customs and import laws before deciding to purchase. Please contact your local authorities for more information about importation of our products.
**Please allow 30-35 business days for all international orders to be delivered**
EightVape.com is not responsible for confiscation of items or additional duties, fees and taxes imposed by international customs agencies. We do not recall international orders, they will be abandoned if you do not claim it. NO REFUNDS ONCE SHIPPED.
- USPS International Express Available
- Global Post International Standard USPS is not accepting all International shipping, only USPS Express at this time. Please see the following link to track your standard package
Please note: USPS does not accept claims for packages marked as “Delivered”. In the event that a package is delivered, but not received, please contact your local postal office immediately. Once the package leaves our facility, it is out of our control.
Once your order has been shipped or received by the carrier, the tracking number will be sent to the email address from your order. At this time, tracking has different timelines depending on the carrier. Please allow 5-12 business days to receive initial tracking info. If the order has taken over 15 days from receiving tracking or if the tracking has not updated within 10 days of receiving it, please let us know and we can take action at that point.
Please do not be alarmed if the delivery confirmation for your package has not updated in a few days. Depending on the delivery carrier, there may not be updates when the package is in transit between facilities. We will continue to improve these processes.
EightVape does not guarantee shipping or transit times, shipping fees are non-refundable.
Once packages are shipped, you must deal directly with your chosen shipping service or reach out to Route Shipping Insurance for covered issues. Please see the Route rules and regulations that are emailed to you.
Late or Missing Delivery? Lost or Stolen package? Shipping Damage? CONTACT ROUTE SHIPPING INSURANCE!
EightVape is proud to partner with Route for package protection, which offers customers the choice to add or remove this service. Route shipping insurance covers packages that are lost in transit, damaged in delivery, or stolen. We strongly recommend that customers purchase shipping insurance to ensure package safety. Customers who decline coverage, assume full risk and responsibility. *EightVape does not insure package safety once it has left our facility.
After purchase you will receive an email with details about the insurance coverage. Route offers direct customer support to assist with claims. You will be able to access their app or website for updates on your package or claims.
Route Insurance Claim website >>
!! Route tracking features are not integrated with all of our carriers !! WE DO NOT RECOMMEND USING THIS TRACKING
Please review your shipping address carefully when placing an order. Please make sure you add unit or apartment numbers where applicable. Errors in the shipping address will cause delays in transit times or cause orders to be returned to sender. We will not reship any order until it is returned to us by the courier and the customer has paid for the cost to reship the order.
Return To Sender:
If we receive an order that was sent back due to non-delivery, we will attempt to contact the customer to resolve the address issue. Packages will be held up to 3 business days before we cancel the order and issue a credit, less the original shipping fee or the cost of shipping.
If we cannot ship an order due to a missing/incomplete/wrong address, we will hold the order for up to 3 business days while attempting to make contact with customers. After 3 business days, we will cancel the order and credit your original payment form.