Secure & Flexible Payments
At EightVape, we provide secure and convenient payment options to ensure a smooth checkout experience for all customers.
All payments are processed through encrypted and secure international payment systems to protect your information.
Accepted Payment Methods
We currently accept:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- JCB
- PayPal (Alternative Option)
Please note: PayPal is offered as a backup payment method. If your payment fails at checkout, PayPal account details wilbe provided on the payment failure page or sent to your
email to help you complete your order
Cross-Border Payment Information
Please Note:
For payment verification, your card statement may display a merchant descriptor different from EightVape. It may appear under a descriptor such as “ALT*eshopmerchancy“, “coutureswift“, or other authorized payment descriptors. This is an authorized payment descriptor used to process your order.
As we operate through international payment processing to offer a wider selection of products and improved availability, some transactions may be processed outside of the customer’s home country.
Depending on your bank or card issuer, a 1%–3% international transaction or processing fee may apply.
This fee is determined by your bank and is not charged or collected by EightVape.
We recommend contacting your bank for more details regarding their international transaction policies.
Payment Troubleshooting Guide
If your payment cannot be completed, please review the common issues and solutions below.
1. Your Bank Declined Your Payment (Payment Declined、Suspected Fraud–Issuer Decline)
Possible reasons:
- Your bank blocked the transaction for security reasons.
- International or online payments may not be enabled on your card.
Solution:
- Contact your bank to approve the transaction.
- Enable international transactions.
- Try again after your bank approves the transaction.
- If the issue continues, please contact our cs team for assistance. We can re-process the payment for you on our end, and you’ll receive a confirmation email once it goes through.
2. Payment Verification Failed (3DS Payment)
Possible reasons:
- 3D Secure verification was not completed successfully.
Solution:
- Complete the verification through your bank app, SMS code, or security page.
- Try again after successful verification.
3. Incorrect Payment Information (Incorrect billing information、Credit issuer unavailable)
Possible reasons:
- Billing address does not match your bank records.
- Incorrect card number, expiration date, or CVV.
Solution:
- Check your payment details.
- Ensure your billing information matches your bank records.
4. Insufficient Funds (Insufficient available funds、Not sufficient funds)
Solution:
- Check your available balance or credit limit.
- Try another payment method.
5. Too Many Failed Payment Attempts
Solution:
- Avoid submitting multiple failed payments within a short period of time.
- If the issue continues, please contact our customer support team for assistance.
Why We Use International Processing
Using cross-border payment processing allows us to:
- Offer a wider range of vape products and flavors
- Maintain product availability across regions
- Provide reliable and secure order fulfillment