Kathleen Z.
You always have the products I'm looking for, and send them quickly. Very happy with the service.
Herman L.
Fuck your company yal suck I didn’t even get my order, nothing!
Christopher R.
I like that you have the juice I to vape.
Jolene K.
My packages just don't get to me. I'm over it.
Samer H.
Amazing flavor
Really nice
Elaine K.
Good selection and ordering was easy.
Ian H.
It takes you guys way to long to ship and the signature fee should be a once a year thing not every time it’s stupid and makes people not want to order juice or anything else from you guys
Joel W.
Well you charged me 6.95 for an adult signature which the delivery person failed to do and on top of that you charged me 20$ to deliver my order. No I will never use you nor recommend you..
Bob C.
Happy with product very unhappy with time to ship and arrive
Jessica S.
Excellent selection, prices and customer service. Thank you!
Douglas J.
it was delivered on sunday by the usps. first time i ever received package on sunday
Peter S.
Shippng too slow. Took over a month to receive my items. No future orders coming from me. There are too many retailers, online and off with way speedier shipping.
WILLIAM K.
No customer service, snail shipping and expensive……
Never again.
Mikah H.
You guys suck. Your shipping companies suck. I'll never buy from you again and will tell everyone who vapes how horrible you are.
Mickey M.
Eight vape is a good place to order from this way you no when product comes try it I’ve been doing it for a while
Yvonne N.
Love you guys! I just wish there was a way to set an appointment so we can sign from the package.
Tomi R.
Eight vape use to be my go to. Now with shipping seems customer service just doesn't care. I am still waiting n an order placed a month ago. Customer service didn't even care to respond. Super disappointed I really use to love eightvape:(
Fabrice L.
Honestly, the "Adult Signature Fee " was just a tax. The person just dropped the package at my front door and I never signed anything.
Also, you have a typo in your request for feedback:
"We'd be grateful if you shared how your product looks and feesl. Your review helps us and the community :)"
I assume you mean "feels", not "feesl".
Osmiel D.
So sad never received the orden
Haley B.
These guys were great!!!! wouldn’t recommend counting on the shipping company to keep you updated on your order! but with patience and trust I received my order in a timely manner! I was worried but After I read their shipping page with the info on the time spent 4-5 days to processing and 4-5 days on shipping and it worked out perfectly! All items received in perfect condition and no duds so far so I’m very satisfied for the great price I got them for! Thank you 8vape for your hard work! We appreciate you!
Shelley F.
I came, I chose, I paid I wait.
Ariel M.
Never received my items. Placed orders months apart and never received them!
Kristin N.
I placed my ordered on the 1st of May and I still have not received it. This is ridiculous.
Toby H.
The adult signature is annoying because you have to pay for it each time and also the shipping has become ridiculous. Over two weeks to get your order. Products are cheap but after paying shipping and adult signature, it's cheaper to go to the local vape shop.
Lauren C.
Never received the order. Never received a refund or a response to my emails.
james f.
Maybe some of the other online vape stores are cutting corners, I have no idea. But, I ordered coils and glass bulbs for my tank and I had to have an adult sign for the package. Nothing else was in the package. I really don't like this because I live in a very rural area and it is extremely difficult to get my packages especially when I have to try to coordinate to meet the delivery person so I can actually sign for the package. I have ordered from other vape stores online and they do not require Adult signature. Please fix this. Before all this regulation, I ordered thousands, literally thousands of dollars worth of vape supplies from you for my personal use. I really like your website and prices but I cannot keep having these issues with getting my packages because of the adult verification signature required ordeal.
Lori P.
I put my order in April 29th and I didn't get. My order please send out shipping info
Hunter S.
Worst shipping times I’ve ever seen. Still haven’t received my items. So disappointed
Donald G.
Ordered Milk King Chocolate and when I received it it was Candy King On Ice Apple in a Milk King Chocolate Box. Very disappointed with this and haven't heard anything back from customer service. The customer service and support sucks.
Jerry W.
Shipping a little slow but can be expected Besides that great
Dena G.
I choose 3-5 day shipping. I am now at 21 days and still can not get any help with this issue. At what point is this considered theft? They took money and have not provided a product, the customer support sucks. All they needed to do when I first contacted them was to make a phone call to their shipping people and find out if this was lost or not, to my knowledge this action has still not been taken. This is very disappointing, I’ve been using this company for years and it is a complete shame that the one time I need some customer support they just shine me on.
Michael A.
Still have not received my order has been 5 weeks
Nicholas T.
Shipping takes forever and there is no way at all to get any customer service form this place!
Jill C.
Never received. Never a refund. Adult signature is a joke too!
william b.
So happy you guys found a way for me to keep saving money with you
Rasa S.
Very slow delivery so will have to order way before my last bottle.
Steven J.
I got a delivery last Monday the product in the Box was not mine II try to email you several times I get a response somewhat but but you don't do anything about it I'm a person that someone else ordered product from you and I got the wrong Box of product I got someone else's product is I don't know how else to say it please send my product to me 6199778557
Judy H.
Good service and prices. Nice specials too.
Christina W.
I was skeptical of buying from eightvape to be honest. The prices were AMAZING, something sounds too good to be true, it probably is right?
*Make sure to read the estimated times for your area, and if they deliver to your area.*
The shipping took about 13 BUSINESS days (M-F; this does NOT include weekends!) And the tracking, was confusing to say the least, but it was worth it in the end. I had to email support and they gave me a tracking link for Deliverol, which helped me keep up with the timelines mentioned on their website for my area. (Virginia) After Deliverol I received a tracking number for FedEx telling me what day the package would arrive.
*The route app NEVER tracked the package, so don't worry if that happens to you too. *
Everything was there, and in the right nicotine levels! I am incredibly picky with my vape juice and around me is hard to find candy king or cloud nurdz (the only juice brands I like), and if so it is $27 a bottle! I also ordered a Toast prerolled joint greencrack. (Not pictured, but it beat my expectations as well!)
I will DEFINITELY, be ordering from eightvape again. I recommend you do too.
Just make sure someone over 21 is home to sign for the package upon delivery!
Jackie S.
Don't understand why you all charge for this. I'm the one signing. Why am I paying you for my signature?
Fabiola R.
We get charged an extra fee for delivery on top of a delivery fee. I’v never signed for any products Iv purchase at any of these websites.
DEBRA J.
Horrible experience with customer service. No replies on inquiries or shipping/receiving product that was paid for!! Never, ever Eightvape again!!
Teri B.
I NEVER RECEIVED THE PRODUCT AND HAVE EMAILED THE COMPANY FOR A RESOLUTION TO NO AVAIL!! THANK YOU FOR NOTHING AND I WILL REPORT TO THE BBB, YELP, etcetera until I receive the product or my money is refunded ASAP!! Thank you!!
Brian S.
Terrible experience. I was unable to get my juice because it could only be delivered if I was there to show proof of age. I've never had to do this before. I always get my juice delivered thru mail or ups.
Jeff D.
had a great flavor will buy again
charocoutino
Did not receive my order, I wrote several messages and did not respond
Stella C.
I love eightvape there r a few things that I don't like. Like some of the disposable vapes only last a day while others last 4 or 5 days. And I had ordered some coils they sent me the wrong ones they should have known they were the wrong ones due to my order before. And they didn't respond so I could send them back. I still order from them and spend a good amount of money so they should of sent me the correct coils. So I had to order and pay for the right ones. I want everyone know this is a good vape store just they do a few things wrong.
Saurabh S.
Amazing experience
Eric W.
I'd love to write a review based on the order I placed April 27th, but seeing how it has yet to arrive...-_- Going to stick with my local vape shop.
Jesse H.
Worst purchase I've ever made. It's taken a month for my order to ship and i still don't have tracking. I'm pretty sure I they're not even sending me the pods I had in my cart at checkout. I'm pissed. I will never shop this site again and nobody else should.
Michael H.
8-Vape has very poor customer service lately and has not sent my order that I placed on April 18, 2022 even though they have charged my account and got their $ on April 19, 2022...paid in full. I have sent repeated e-mails to customer service requesting the tracking number or proof of shipment only to be told by Rosalie -Customer Service Agent, that the order should ship 3-5 business days after the order was placed. It has now been 1 month to the day since I placed the order and STILL no tracking information nor proof of shipment. I never had these issues in the past but apparently they have a problem filling orders and communicating now. I am very dissapointed and you probably will be too. Time to step up your game 8-Vape...there are too many other sources for these products and you are losing costomers over your incompitent and apethetic way of doing business.
Donald I A.
I just need to get a time from delivery truck when they can make it to my house. I work during the day and I’m not there all the time. So if you need a signature I need to know ahead of time. They tried once on the 16th. Please let me know what I can do. If I need to pick it up from them at their company. Please let me know if I need to be home at a certain time. And you need my phone number to contact me. Please let me know and then call me. Thank you
Cindy Z.
Adult verification should not be required once I have set up an account and been verified. I don't think I should pay this fee every time I place an order.
Brittany H.
Adult signature is terrible. beard co #32 and eightvape is amazing
Vickie H.
I really like the convenience of this vape. It’s very easy to add the e-juice into the tank and I also like how fast the vape is to charge up. Although the Vape isn’t very large, I still get a full day of use, sometimes more. It fits in a small purse or jeans pockets.
Mickey M.
Like this your get to make sure you get your package
Dalton W.
I have not received my products.
They tried to deliver Last Thursday 5/12, with no warning. They have not attempted to deliver again since.
thomas c.
Always a great experience shopping with Eightvape. Enjoy the products, the prices and the delivery speed. Thank you
Jason S.
I ordered my juice on 04/28, it’s now 05/18, and still haven’t received it. There is no customer service #, the e mail gives a generic answer. I will never order from this place again
Bonnie B.
This is the best company. They deliver timely. They make it so easy to purchase plus their e- liquids are the best I have used. Their pricing is also great… don’t think I would order or purchase from any other company. Happy I found them.
Michael S.
We still have not received our order that we ordered over a month ago. Bullshit
David R.
Took over a half a month to get the juices I wanted. Customer support didn't respond at a reasonable time frame and the 'signature required fee' is fake bs. My order was delivered and I didn't have to sign.
Matthew S.
It never showed up. I was told it could be re sent but again nothing ever came.
Johny W.
I shouldn't have to pay too prove that I'm 21 every time I order
Mickey M.
At least you no when you get your stuff
DNICHELSON03
Horrible shipping and customer service don't use stay away!!!
Anne C.
Signature was kinda putting me in a bind had to constantly watch to make sure I was home.
Jeff F.
I didn’t receive my package yet and ordered it back April 25th and it’s May 17 now.
Kirk v.
Ordered 128 dollars in product, Carrier attempted deliver once. Shipping detail shows returned to sender. 8vape had yet to refund for the product I haven’t received or offer a solution. Emailed support four times and same response. “When we receive your order back from their carrier we will contact you” Three weeks later no resolution. Buyer Beware.
James E.
I am still Waiting on my Order from 4/18/22. I have asked several times for my Traking number no responds. No Communication telling me you can't find my address in Florida I live in Brandon whats not a Cow town. Get my order to me as requested since I paid $156 EV1724737
Michelle K.
Too much extra charges!
Daniel L.
This is absolute WORST vape company I’ve ever had the displeasure to try ordering from.
Zero customer service. Impossible to reach anyone. Never received my order and absolutely no recourse to try to resolve it. This company SUCKS. SAVE YOURSELF THE TROUBLE
Ryan W.
I never got the shit you idiots
Sergey A.
The delivery was EXTREAMLY long!!!
gregory s.
I haven't received my order. It was marked as delivered and signed for at 2 am when I never received. Customer service is dismissive and I haven't received the replacement order.
Jennifer G.
It's smart to have someone over 21 sign for it, so you know it's not being delivered to a kid
Maria P.
I even stayed home from work (which cost me money) because they promised to deliver that day but they never did
Billy E.
Never got my order and nobody ever got back to me
Matthew B.
Great prices! Excellent customer service! No complaints here!
Mike B.
It’s been nearly a month and there’s been one attempt to deliver my order, I have emailed the delivery service and they haven’t responded.
Julianna M.
Orders take forever and I’m still missing a shipment placed a month ago.
Sally S.
Love the products hate how much Freight is and also the adult signature
Justin M.
Wonderful site, easy to use. Ordered some coils and vape juice. The order came in about a week and delivered to my front door where I signed for the package. Will use it again
Danielle n.
I have never received the order you want me to review
Ronny W.
I liked the looks and feel and the way it smoked. Very disappointed when I started tasing the fluid and it burned my throat after smoking it for about three weeks. I probably had less than a thousand puffs, far from the eight thousand advertised. I will not buy this product again.
Annette G.
Never received my order....I ordered on 4/21/22......spent over a hundred dollars.....tried to contact this company which is impossible......I want my money back......
Jan W.
This is about the $7 adult signature fee. It’s ridiculous! Just another way to make more money. Eliminate it, and I would definitely buy more product from you. More vapes, more juice, more coils, everything. It’s just not necessary. Between this ridiculous adult signature fee and shipping fee, it’s an extra $15-$20 added to my total.
Elizabeth G.
Love the product and the price, but took 3 weeks to get it. Could not even get an approximate delivery day as to when I could expect it to show up or so I could be here for the required signature.
Michael W.
It took to long for delivery
Muhammad O.
This is ridiculous, I talked with the shipping company and the order has not even been picked up yet... Cancel the order and issue a full refund including shipping charges right away. If not I am going to have to report this to my credit card company as fraud. It's been almost a month since the order was placed. And your website claims 3-5 business days. And I haven't gotten a single straight answer from the support team as to when the package will arrive.
Michael H.
It’s asking how I like my product, I haven’t received my product, I had assumed it would be here by now, tracking still shows in neworleans, please help me!!!
Brian S.
My order did not get delivered
Johny W.
I don't that I have to pay too prove that I'm 21 every time I order
Nicholas C.
Fuck you. Ask me to review a signature fee (which I never signed for once) almost a month after my order "shipped". Eat my ass. Fuck you. Suck my balls.
Doug B.
Not thrilled about having to pay this fee but it's NOT EightVape's fault.
