Adult Signature Fee (Required by Law)
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The extra signature charge is absolutely BS
So, I pay $7(-/+) for three shipping envelopes (two of which have adult use stickers on them, one of which is INSIDE the primary envelope that no one sees but me) and my mail carrier doesn’t ask for a signature, but instead just puts it in my mailbox. Seems legit.
I would never have known you slipped this charge in if you actually fulfilled the order. Was a pleasure doing business with you. Good luck.
I don't mind the $6 signature fee JUST as long as the shipping is cheap. I have placed orders from other places that charged me this, plus ridiculous shipping. No way should you be paying a $15 flat rate for a few small items. I'm glad to see EightVape has found a cheaper shipper to accommodate these government fees. This is something that makes me consider them over other shops for future purchases.
Signature Fee needs to be stated upfront and not snuck in during processing. That shit is abominable.
So... Age verification and then on top of this another fee for international orders? Come on, seriously. 45 US + another 7 for 'signature fee' using a courier? That's 71 Australian dollars and I haven't even started ordering. Realistically, you should consider wiping this fee for orders over X amount or even all international orders, I normally buy 7-8 bottles a go, thats in total around 170 bucks with shipping and fees. Better yet if it's something to do with UPS find another delivery service option. There are other ways to prove age, especially as simple as 'hey, they are using a credit card' probably of age. If you want to keep customers, look after them. Charge them the fee and also provide them with a discount code voided problem, just sayin.
Y'all need to give 8vape a break. That fee is required by law no matter what company you purchase for and also if the mail company drops it off without getting a signature then that's on them. Not on 8 vape. They're still a great company with a large variety of juices and way cheaper then the other companies I've used for my vape juice.
The signature fee that is snuck in at checkout, only for the item to be delivered with no signature needed kind of smells like a scam. EightVape should really state the fee way before the final checkout page. I usually dont return to companies that I feel treated me in a shady manner.
So I pay for a signature and they don’t even make me sign for it. Fucking ridiculous. Smh.
The way the $7 is slipped into the total at the end is what I really don't agree with. I get that its a law but EightVape should make that fee way more transparent from the start of the transaction. If I didn't find a coupon code that basically just cancelled it out I might have just cancelled the purchase all together. Again not bc of the fee itself, but bc of the way its slipped in there without any notification
I get that you have to prove your age and sign for the package but I am not paying a ridiculous fee to sign for a package that I am already spending $20+ on. There's other cape shops that don't charge a fee for a signature.
I understand that this is a new law. The problem is that I was NOT INFORMED of this fee until AFTER my payment was processed. Seems to me that’s illegal. That’s very shady and makes me reluctant to purchase again. Just do the right thing and Inform customers ahead of time. Clearly we’re not happy.
The signature fee is ridiculous. You should have some kind of warning before we add things to cart. My last order 5/2021 you did not add it even though you state that it was added in 3/2021. Ridiculous!
happy hour $8.88 deal wouldn't work. Kept showing up as $30 in cart.
This ''Signature'' add on of $6.95 covers someone to physically make sure I am an adult over the age of 21 which is insane as I'm 63 years of age and I have previously purchased many times from eightvape.com in the past. I will add that ''other retailers online are trying to add sur-charges for ''bottles'' which can sometimes be super high so be very careful when checking out people.. One time a seller almost cost me $58.00 for the bottle surcharges but I caught it at the last second. Assume nothing when checking out! What I don't understand is why other sellers of the same products have sold me juices, Mods etc. and there was no additional charges whatsoever! I like eightvape.com but these add on charges are starting to make buying online dangerous and evil, IMHO. Sellers need to GIVE US FORWARNINGS, Please.....
It's a terrible annoying law that we need to get reversed but it's not their fault, it's what the post office charges .
I enjoyed using eightvape until I recently noticed I was being charged $7 EXTRA on too of my alresdy $8 shipping, all for a signature! This cost should be imposed onto your customers making shipping $15... that is RIDICULOUS & Im very sad to see this happen bc I been orderi g everything from here for over 4 years now. If this fee is not ended soon, i will sadly need to go elsewhere bc i cannot afford $15 shipping for small orders. Only bigtime resalers can afford that so once again, the little man is being squashed. Very disappointing.
The signature fee is United States law as of December 2020. Hate it, don't hate on 8 vape well.....other than maybe the fee sneaking onto the bill without a better notification beforehand.
I'm not really happy with the last min fee. How can we fix it?
adding more fees and it doesn't even require a signature when it comes just noticed I've been being charged this.......
I love paying extra .I always throw U.S. currency out my window.It makes great toilet paper also. Human ,Out !!!
Bs extra charge to get people to smoke cigarettes the government is scum
This needs to be more transparent instead of sneaking it in right at the final step of ordering. That is shady, law or not.
Of course no one likes an additional fee like this, however I understand it's required by law to pay this. If it were cheaper I wouldn't mind so much I guess. Also, my first couple orders, my package was left in the mailbox, but from my most recent order, I ended up having to pick it up from my local post office, show i.d. and sign. :/. My mother in law ordered hers a couple days after mine (who I referred), she got hers dropped off at the mailbox. What's up with that?
You know, I'm sure we can blame the shitty government for this 7$ bullshit. But you should at least warn people before they put in their card info. Because if there was a warning I did not see it.
I love eight vape and will continue to buy from them. I hope this new tax doesn't shutdown online vapeshops. I paid $13 in tax fees and shipping. Idgaf what the tax goes to support F**K CONGRESS!!!
The Post Office charges $6.90 for Adult Sig. Eightvape isn't going to eat that cost for you. Go ahead and go to that friendly vape shop and pay 22 bucks for 100ml! LOL. Or do what I'm gonna do and buy a gallon of vg/pg, some flavors, and some nic and mix it myself.
My mail man doesn't even make me sign for it. Waste of money
Great little for the price..hits greats!!!love it!!
HEY FU**Tards! You people don't get out much, do ya? 8vape is LEGALLY REQUIRED BY LAW to have an adult sign for the package. USPS charges $7 for adult signature requirement. They are just passing the charge on to the customer, because THEY HAVE TO! If they incurred the fee, then your shipping charge would be a minimum of $26. You Dumbtards DON'T have to be home to sign for your package. Most mail carriers LEAVE IT ANYWAY. And, if they don't, they leave a slip. Then you take your dumb*** to the Post Office, and pick up your package. STOP freaking the f*** out. They ARE NOT "sneaking" the charge in there. If you actually READ the PACT Act, you would KNOW. EVERY vape site is charging this. It explains ALL this at the top of the website dum dums. Each one of you, that makes a post here, you realize the employees are just laughing and shaking their heads at you, right? Come on America, we can't all possibly be this dunce.
is not fair paid more
Charged to verify age? That’s a little messed up lol
Please, this is the result of the PACT Act. If you paid more attention or actually went to vote this "HIDDEN" Fee won't be here at all. Well it is what it is.
Apparently, I will be charged for a signature I will not be home to give. I am fortunate to have seen eightvape customers review this underhanded "tax". This is so wrong at many levels. UPS can accept an electronic signature, if you have a membership, for zero cash. Nothing. Free of charge. Would the shipping insurance cover an indeliverable package if a signature cannot be acquired? Especially if the customer paid the signature fee and the insurance. The answer is obvious. NO, Eightvape will not refund the money. To believe or to say otherwise is a lie. If Eightvape charges you a "signature tax", I can assure you that Eightvape WILL keep your money. If they say they will not, then why does Eightvape institute this practice of charging customers this fee? Its for the money, not the customer. Its a blatent slap in the customer's face. As most everyone else whom wrote a review on this "tax", I too will cease business with them. As to will.my associates across the country have they not done so already.
This shit is more expensive than a delivery to my state!!!!
What the hell is an Adult Signature Fee?
For people who dont understand....they LEGALLY have to charge this to verify youre an adult...they dont have to force a signature BUT they have to charge this fee...its not eightvape. if they didnt charge the fee they couldnt do service.
First they’re always out of stock. Then they raise their prices on everything. Now a bs $7 for a signature? Thats nothing but a scam. NO ONE else does this. That’s it. You’ve lost yet another customer.
I love 8vape. I have been buying off you for years and by far the best prices on mods and vape juice. Recently I haven’t been buying Di much because it costs $15 to ship now with the signature fee. Not sure what is going on with that but it adds too much money to my order.
I’ll share this site if you would please explain the signature fee please. There must be some sort of law or something behind it. Could you please explain it so your customers can understand. Just having an extra fee added to your bill is very frustrating.
What the h3ll is a signature fee. They drip it off in my mailbox. This hidden fee really pissed me off. There is nothing anywhere until you pay and you get your receipt. That is shady s*it. I will be looking for another vape company to buy my products.
I'm not happy about this but for where I live I'd rather have a extra fee and actually get my products. It's not 8vape it's the f'n government! Thank tRump everyone
What the BLEEP is this.? For them to deliver a package in the mailbox or in between the door. I think I may just go to my local vape shops, will save on shipping and now this unexpected $7 signature fee.
You have lost another customer with this hidden fee it didn't show up until I payed back to ejuice direct they are a better company anyway.
Absolutely ridiculous, hidden fee for adult signature for a package that was slammed inside the mailbox. Theft.
Alot of sites are requiring adult signatures. Not sure why people are complaining. If you vape you should keep up with the news on how they are even trying to ban vape products being shipped by mail. This site was the only one I could find that was going to still ship out through a different carrier. That fee is way better than brick and mortar vape shop prices, jeez stop complaining about seven dollars that almost every vape site is doing now. Blame congress trying to ban this industry with the pact act.
This charge isn't really fair. You should let the customer choose if they want signature or not. I even uploaded my state ID to confirm i'm over the age of 21 years old. I hope eightvape makes some changes to this feature soon.
Signature charge? Fuck this. Be cheaper to go to a brick and mortar at this point.
Although I understand that the company is at the mercy of the PACT act, the fact that the charge has been sneaked on to the checkout with no explanation to the customers breeds mistrust. Furthermore, the usual charge for the USPS adult signature fee is usually $3.20. This is information that is easily accessible to anyone that goes to an USPS office and asks. The company should have explained the current issues with the PACT act with the new signature requirements in the webpage as they have a section for current shipping requirements and any charges that may be different for business compared to for individuals for clarification purposes. The lack of communication can easily give the impression of lack of transparency. Tacking an unexpected charge to an order gives the impression of bad faith. A note to management: It would behoove you to maintain customers consistently informed about any new charges and changes brought forth by changes in the law through the webpage. That way you have done your due diligence as the lack of knowledge would be the result of them not reading the company’s emails or updates.
Sadly, Everyone is getting mad at 8Vape. But, if you go on any other vape sites; e.g., element, myvpro, dicodes, creme, etc., they are all charging anywhere from $5 - $8 USD. It is not the sites fault. It is the PACT act. Blame congress, blame the US government. Don’t blame the vape sites.
Let me get this straight.... You charge for shipping and then charge me a fee for my signature despite your company having nothing to do with it. That's called stealing. I guess you guys don't want my business anymore. Good stuff, scumbags.
I’m confused about this. Every single package I’ve received has just been dropped on my door and no signature has ever been requested when received. Even after the whole mess with the X Delivery agency and their subpar service I was not asked for a signature. Furthermore, although Eightvape claimed that USPS was not delivering juices, X Delivery subcontracted USPS to complete the delivery of my order. Moreover, my order was dropped at my doorstep and no signature was ever required. I’ll be vigilant regarding this new delivery since this fee was tacked on to my bill. A bit of advice to Eight Vape Management, transparency and honesty is a valuable currency. Keep that in mind during business transactions with your customers.
I added it up. Between all my purchases I've spent about 2,000$ on this site. Sucks I'm not going to be able to spend anymore with them I guess
Not now with this charge!!
I'd rather pay $28 for a bottle of juice at a local store than pay you for a bs way to make an extra buck. Go screw yourselves!❤ Would you recommend Eightvape? No, sorry
No entiendo porque hay que pagar eso ahora
Last time I order from you all. Enjoy the extra 8$ for a signature fee.
I think it’s complete BS that you are now charging a fee for a signature. I’m RARELY home when my Mail is delivered so what happens when no one is home to sign, my age has already been verified? Is it going to be returned to sender? Then we’d end up having to wait for a refund..BULLSH&? I just don’t understand..I have been a very loyal 8Vape customers but bcuz of this you have lost me as a custom as well as my family that turned into loyal customers bcuz of me..EXTREMELY SAD☹️ & MAD
They really snuck that $7 charge in there didn't they? I thought the sale just didn't apply to one of the items bc nothing about this showed up until after I clicked purchase. Enjoy the $7 you swiped, it'll be the last you get from me.
Guys here said already everything. So just this picture
You just lost a customer. No more orders from me. I just canceled my order as soon as I saw the fee in my cart. Unsubscribing from all emails as well. Bye bye.
So wait a minute, 8 dollars already for shipping and now a fee for an adult signature? Guys there was a sale today with all that fee combined uh, Didn't get a sale price then but paying the same as I usually pay. Already not having flavors in stock and now pulling this. Time to secure a new company OR Buy from your local juice shop, they got the flavor and you're basically paying the same IF NOT less.
Was going to order alot then seen was charging a fee to have a signature no thank you ill pass ill ordir from the outer site bye bye for good
An adult signature fee?! Too bad I'll be at my job and can't sign for it. I'd rather pay $28 for a bottle of juice at a local store than pay you for a bs way to make an extra buck. Go screw yourselves!❤
I paid the signature fee and still had to go to the post office to sign for it. It won't get divered unless I sign. And I'm always at work. You guys just lost a customer of 3 years. Smh
Extra fees just to hike prices
I've been ordering my vape juice here for the last 3 years- this signature charge is a joke. I had to wait an extra 4 days to pick up my juice from the post office on top of delayed shipping while paying for expedited shipping. Looks like I'll be shopping at local shops instead from now on since this has become extremely inconvenient.
Charging me, a 48 year old adult, a $7 fee for signing for the package??? Are you high or something??? I used to order my juice exclusively from 8vape, but not ever again. Until the "signing fee" (complete scam for extra money) is done away with, I will go elsewhere. Thanks a lot, 8vape.
so, I placed an order a while back with all the regulations starting. I thought I'd pay the $7.00 for the signature. well, package arrived, spoke to the postal worker about the adult signature. She left the package with no signature and said she would of left it if I was not home anyways. so, why are you charging for a signature if the people who deliver it do not require a signature Bob P.
I am not paying a $7 fee for my signature. I am not home during day and I am 67 years old.
Charging for shipping protection and adult signature? No.
I unchecked this several times. Charging for a signature is a load of crap the mailman throw it on the porch anyway nobody's going to sign for anything. They leave it they don't care charging for it is ridiculous I don't understand why you're charging for it when the post office is not charging for it and they're not doing it anyway it's just a means of adding another $7 to an order and it's just not right
First time... What is this signature fee?
I absolutely love these vapes! The flavors are stupendous, especially Candy Floss and Banana Pineapple. BUT, charging for the adult signature is so not cool at all. I know an adult signature is legally required upon package arrival, but charging for it is NOT. I would definitely order more, if it weren't for this :/
Why charge me for a signature when I am over 50 this is bull
I was getting ready to send in my order when I noticed this fee. I originally though “$7 for shipping? Ok” before realizing there was an additional shipping charge. I use to shop at this site all the time. It’s a competitive market, and I can get the same product at the same price at a different site, without the adult signature fee. Really is a shame.
Charge for a signature, what a joke
Stupid Virginia law
This proves 8vape doesn't read their customers comments. If they do, they would know they just lost so many long time customers just bc of this ridiculous charge. Is it worth it, 8vape? Well same here, I'm out; disappointed as I always get my vapes here. No more orders until this shiet is taken off.
I unchecked the fee Charge, but yet you still charged me to sign for a package I more than likely won't be home to sign for because I have a JOB! WTF??? Last time I order from y'all. Pic of my cat licking his butt to show my disgust.
Charging me for an added layer of inconvenience just lost you another loyal customer. Sorry not sorry. This is whack.
Being forced to pay $7 every single time I order, is complete BS. It should be a ONE time fee. I pay, you keep it on file. That’s it.
Eight vape just lost my business. I refuse to pay someone $6.95 for a signature.
WELLLLLLLLLL I have my huge orders in the cart, while reviewing I noticed this $7 signature fee... I was like WTF.. the price is not large IMHO but I feel like i'm getting ripped off. SOOOOO off to another site to order my stuff. thanks but no thanks, not coming back to this site again.
Yup. Just lost me. Not paying $7 for an adult signature fee, when prices have already been raised. Plus always trying to sneak in protection fees. Sorry 8Vape, but you may want to remove these ridiculous fees before you lose everyone.
8vape, do you see what your customers are saying? For years your customer service has been below par. The pandemic hits and granted you suffer along with other small businesses. However do you think its fair to tack on a fee at such a high rate? Here's what gets me, you always fail to act or respond to your customers. I honestly don't know why I continue to purchase from you. You have proven time and time again you don't care about your customer base. When will you see your treatment of customers is going to bite you in the ass?
Are you out of your mind with all the extra fees and bogus BS discount codes that you email me that never seem to apply to my purchase I have had enough! At these prices I'm better off going to a local shop and having my items the day of purchase! I guess it wont be long you will add a lost customer fee with the number of customers leaving your site!
Should not charge a signature fee when you don't even want it!!!!
Your Last C.
Why tf do I have to pay 7$ extra for a signature?? Why is it even fucking 7$ LMFAO
What the hell is this damn Scam you are trying to pull here? Charging $7 Fee for a Signature +$8 S&H!! I used to love shopping here but No Longer. I will go to my local store and support them from now on.
Yay just the fee I was f@#*ing looking for!!!!!!!
Disgusting won't be ordering till this fee is abolished
I've always purchased my juice (numerous bottles at a time) from Eightvape but today I saw that I was going to be charged an additional fee PLUS shipping that is already too high. NO. I'll definitely be finding a new site to buy from. This is ridiculous. You're not going to convince anyone that it costs that much FOR A SIGNATURE. GET REAL.
So 8vape is trying to use new regulations as a means of profit. There’s no way the cost of requiring a signature on a package is $7. What a rip
Why should I have to pay 7 bucks to prove to someone that I’m of legal age to purchase, that’s a god damn INconvenience fee, go eff yourself.
Added to my order automatically? Didn’t even have to sign when delivered. Why did I have to pay for this???
We order online because it was cheaper than going to a store. I just paid $16 in shipping on a $25 order- not to mention the $2 Route fee to make sure that I'm covered if my package vanishes on the scenic route that it takes throughout the US. I completely understand that the government restriction are causing problems for vape companies but these price increases are out of control.
WTF - we already uploaded our ID you are just scamming now
No paying to verify I am adult I’m almost 50 years old. Now I’m being charged a fee so they can “card me” online WTF NO way. You just lost another customer that’s too much to be charged for that ridiculous