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All the flavors are great. You guys deliver fast too.
Elisabeth M.
Eightvape sends the items in good time
Brayden F.
Honestly products that come are perfect, I don't know how long ago it was exactly but I had an order on your guys' site and it just never came and I never got updates on it. Not sure if that's on your guys' end or the shipper but that was kind of annoying. Basically threw the money away.
Rachel J.
I had a president coupon & went to use it at 4 till 6 a.m. but I kept getting a higher price. I spent days figuring out what I wanted. I just purchased another vape that will be here today & now gotta pay for the expensive shipping again! I’m not happy!!!!
Plex
I bought a month of Prime just to give it a shot and get the discounted shipping on future orders. Little did I know, if you opt out on the option to resubscribe (only pay the one time for 30 days and cancel resubscribing automatically after a month) they take away your benefits and the remaining days you had on your subscription. I had Prime for one whole day before cancelling monthly renewal, and my membership disappeared overnight, as well as my ten dollars I paid. Definitely wouldn't recommend purchasing this if you plan on not using it longer than a month, or you simply just want 30 days of membership without auto-renewal, they'll just take your money and tell you "it's in the policy". No refunds either!
Brandon C.
Hell, I spend more on vaping than I ever did on smoking, but I like buying new vapes and flavors of juice to try, so the Prime membership has saved me a fortune on shipping.
Bridget S.
I love the subscription. You can cancel the 98 cent shipping insurance that's a big discount. They also have shipping discounts I get offers out like crazy. For $10 a month if I wanted to wait once I get my stockpile then it will be worth the shipping cuz I paid $10 for shipping. It's just expensive to vape so I have to stockpile and then it will be worth the money but the 8% discount is actually pretty good. I got a really good shipping cost I just get the $10 one anyway and I tested out there discounted $3 and something shipping right and I'll see how it goes. They fulfill my orders they just did one like on Friday night. most of these reviews were written a long time ago so obviously changed since then. and they leave up bad reviews they are not a scam company because they leave these things right up for everybody and don't take them down. And they come from Las Vegas as stated. The ship to the east coast from the west coast is a lot quicker than shipping to the east coast from the East coast. I have ordered from other companies and they all stopped and want me to put my own nicotine in it shots into juice like it physically home-made this is much safer and they don't always have everything in stock but they have a pretty decent supply. I would like Novo to stuff to be available and more fresh pressed items to be in stock and that's my only complaints I had ordered from other companies in New Jersey and other places and the stopped shipping to where I am and this company is sending my stuff out and keeping me safe from making my own crap we're ordering fake juice from other countries. I recommend trying to get the membership again if you previously were one is maybe it didn't work for a while but literally they've shipped my orders out the same day Friday night they shipped it out.
J R.
We liked them enough to pay the membership fee. They have amazing prices but the membership fee is about $10 a month which gives you free shipping under a pound. Apparently a 120ml bottle is a pound because they won't ship 3 or 2, just one without charging $6.95. So I tried to get just one then go back for another. 1st order free shipping, second 1 bottle $6.95 shipping. Keep your membership fee and get 3 bottles for $6.95 shipping instead of paying $10 shipping for shipping one bottle. Ridiculous. Also, their website is glitchy and full of pop up offers that cover your item. Checking out is frustrating because it glitches and if it takes too long your item becomes "out of stock" while you are checking out. They suck. Still good prices though if you have the time to mess around. Took a few hours to make that order.
Stephen Qualkinbush
Prime
Love new prime program. My go to place for everything EightVape!!!
Robert
thank you?
I want to thank the people who wrote reviews about 8 Vape. You have me from grief in the future! This last order will be my last! Thank you Bob
Robert
Absolutly impossible
I have ordered from here a while ago and nothing has changed 90% sold out, as usual.
Jason
Not A Scam SMH
I don't know what everyone is talking about when they say it's a scam because I purchased the Prime membership and it works great. I am very satisfied with the member prices and the free shipping plus all the other perks that come with being a Prime Member, so thank you 8 VAPE for making my vape shopping experience great.
Snippet
Hasn't Started Yet
I subscribed but it hasn't kicked in yet. I'll update when it does.
Jessie E De La Cruz
U charge shipping for a membership????
Now you charge shipping for the membership? Sound like this websites getting out of control i used to love this website now im starting to hate this company get your sh#$ together
Steven Penrose
DONT ORDER FROM HERE
I ordered 2 day shipping and it took over 5 days for them to ship it then another 2 days for it to arrive why would pay extra for 2 day shipping if it was going to take as long as standard shipping complete trash company don't order from here ever
Justin
Do not purchase!!
Still being charged shipping went to cancel automatic renew and it took my vip completely wasted $10 noone answers the phone either. Terrible company.
Greg
Memberberries membershits
Guys make sure you check billing statements I was double charged a few months in a row tried to remedy the problem with customer service but I think they forego customer service employees because never received a response so for 3 months in a row I had my CC company stop payment to get my money back sad part is that I love this company been ordering from them almost exclusively till recently the membership was amazing when it first started but after almost a year it went downhill faster then Epstein chasing a school bus
Bryce
Spent 3 hours listening to elevator music & no one answered.
Nobody and I mean nobody should be on hold for over an hour. I waited on hold for a rep for 3 hours and the system finally just hung up on me after exactly 3 hours this is ridiculous. I'd leave zero stars ,but it isn't a option.
Stormy
MEMBERSHIP NOT WORKING!!!!! WTF?????
Brah wth is going on with this site? This is a RIP OFF!
Alex
Long time member not able to use perks or shipping discount
This issue has been going on for about a week since I've noticed. Sent multiple help tickets no response. Call the cs number and just plays music. Did you guys shut down? Very angrily awaiting a response.
Eric
FRAUD! Charged my card but the discounts don't work.
This is fraud I'm reporting this to the better business bureau. Evil business practices, steer clear of this site ppl.
Leslie
Benefits not applying what gives?
No point in getting this when it doesn't work anymore. Going back to vapordna and breezy so long eightvape.
John
Perks no longer working as others have stated.
My perks, discounts and free shipping not working guys. What gives? I can't reccomend a product or service that fails to do or be what it's supposed to do. Very shady business practices guys not cool.
Bryce
Wtf eightvape says my card is declined
Have had this membership since September of 2018 and all of a sudden the perks stopped. Now it says my card is declined and I've tried 3 cards now. Everytime all of them say declined. I can use the supposedly declined cards to buy any product on this site except the membership. FIX YOUR SH!T EIGHTVAPE! Either Your payment processor for subscriptions is broken or you have decided to revoke everyones membership without notice or warning. Also sometimes the page for the membership says OOPS! Broken page.
Marvin Croom
Bruh
Want discount? Get this
Want special deals? Get this!!!
Want free shipping on your order?! (As long its 1lbs and under) Get this!
Want to be a real vaper? Get this!!!!
Don't got it? Then get it?!
Tf you waiting for? Sign up?!
Want the damn thing add it to your cart and buy with your next checkout! Just buy it bruh...
Con- uhmm the 1lb limit..
Con- idk not having it?
E
Whats going On????????
membership perks are currently not not working!! Whats going on???
C
Started out great and went downhill from there
I have attempted several times to check out but neither discount nor free shipping are being applied.
When I click on the VIP program tab I get an option to sign up, rather than the thank you for being a prime member message I used to. Similarly, when I select the member exclusive deals it tells me it's a member exclusive, rather than show me the deals like it should.
Problem started on June 28th and my discount and shipping are still not reflected when checking out.
I have tried calling three times and all three times I have gotten no option menu or even an outgoing message, just automatically start hearing hold music for over an hour and no answer. Also tried opening a ticket and email but no response.
I've stuck with eightvape and their VIP/prime program even though they sneak in benefit downgrades here or there but if this is not resolved soon I will just have to call bank and report as fraud as I am paying for a service which is not being provided.
Whitney
Pay for it and don’t get it
Paid for and ordered the membership. Can’t even log in to see special deals, says to pay again. Call and just get music, email no response, social media no response, no customer service. I paid for it I expect the benefits or refund at least. Disappointed.
Rose
Negative Rate
After my previous review about "What happened to VIP" my card was charge 5 times for the VIP membership. WTH 8VAPE
Rose
What happend to VIP?
I guess i can appreciate a "discount" on shipping and the cheaper prices that i cant find anywhere else, however who has ever ordered anything less than 1 lb for free shipment? Oh and now when you redeem your points they manage it so you have to spend a certain amount... What's that about? IDK 8Vape, i opted specifically for the VIP for free shipping... this is unfortunate how y'all did us. And dont get me started on CS trying to put my point back cause i wasnt able to redeem the SMILE DISCOUNT CODES. TOOK ME ALMOST 3 MONTHS. SMH
Tammie
Free Shipping
Where did the free shipping go?
They need a membership cancel area
Doom Guy
They made it significantly worse
Used to give free shipping on all orders but now you have to make the order under 1 pound so I have to break up my orders into several which is the most annoying. I'm pretty sure they did this to make you pay more when they are running promos like "Spend $XX to get Mod or tank FREE" becasue then you either have to pay shipping to get the promo or break up your order and lose the promo but get the shipping free.
Max Williams
Bullshit
They changed there membership so you dont even get free shipping . The 8% is maybe a dollar in savings if you buy just juice . Easy way to loose my monthly membership .
John
Booo! You suck eightvape! Free shipping is a lie!
Thanks for taking away the only real thing that made your stupid site worth a damn. 90% of places you from online hand out free shipping over xx.xx amount, but not eight vape anymore. Then they thought hey let's sell a monthly membership and offer free shipping as the #1 reason to get it. I was happy for 7-8 months spent over 4 or 5k maybe more here over that time. Now here they come and freaking alienate all their members with a change to the free shipping. Great business moto eightvape where did you learn that from? Here's a little piece of advice, you only screw yourself when you screw your customers over. Dont believe me? Yake a minute and Have a little read. https://socialtriggers.com/lose-customers-alienate-clients/
I'm seriously considering stopping my membership as there is almost no point to it now. I left before for almost 2 years cause you started charging for shipping. This is the final nail in the coffin. RIP EIGHTVAPE
Sincerely, one of the many alienated customers putting money in your pocket.
Kammellia floyd
Free shipping is a lie
NO LONGER FREE SHIPPING
B
Free shipping is a lie!
If you order a couple little things sure it pops up free at checkout. If you have 4 or 5 or more things it charges you the same price everyone else pays $8.95 or $10 or $12 something for fed ex. It didn't used to be that way but wtf can you do? Maybe shop somewhere else?
Bryce
Would be 5 stars If the loyality button was moved.
Eightvape please move the loyalty button out of the view on mobile phones. It's a pain in the arse to get to happy hour selection when the damn black loyalty button covers 90% of it. All you have to do is move it to the right side somewhere or just a little bit out of the menu selection screen. Its bad enough now that 1/3 of the screen is taken away for the stupid pop ups of someone buying something. I would like that reality space back on the mobile site. Maybe make the pop up and loyalty button smaller idk just fix it please.
Elliot Towner
Worth it
Worth it if you spend what must be thousands...lbvs..
Jacob
Great Deal
Just signed up. I'm going to save a lot on shipping!
DT
Good
8vape has great prices to begin with so the discount and free shipping more than pay for the monthly fee. Fullfilment time can be a little slow and low stock can be a bummer at times but stock is usually replentified in a timely manor and the shipping is free so how can i really complain. It's a good deal
jh hwang
good
If you order a lot of juices, accessories, mods, tanks, etc it is well worth the membership fee. I save lots of money with it. Hope they keep it
Rose
VIP
This totally pays for itself. Love not having to pay for shipping and you really cant beat these prices!
Kevin Jenkins
Love it
If you order a lot of juices, accessories, mods, tanks, etc it is well worth the membership fee. I save lots of money with it. Hope they keep it. Sorry for repeated review but I am not getting my points so I’ll keep reviewing til it works
Kevin Jenkins
Love it
If you order a lot of juices, accessories, mods, tanks, etc it is well worth the membership fee. I save lots of money with it. Hope they keep it
Eugene
Don't get this!!!!!!!!!!!!!!!
I ordered a month of membership on January 3rd and still didn't get my membership yet so I call bullshit on this membership crap.
jh hwang
VIP
I want to have a separate ticket for membership.
The average ticket takes too long to answer.
Kevin Jenkins
Pays for itself
If you order a lot it is definitely worth it. Hopefully they will give members special deals like myvpro. Love it
Char
Pays for itself
By the time you pay shipping 2 times it’s paid for itself in shipping costs and also you get 15% off any item. Worth it
Soleski
It’s okay
Save on shipping but discount is hardly noticeable
Scott
Horrible
Just horrible saves u nothing
Carrie Osburn
Shipping pays for membership
If you order 2x a month then it it's for the membership just in shipping savings. The discount is nice. I personally think it's worth it as I no longer have to wait til gave "enough to justify shipping"
John
It’s a must have
After your first Purchase it pays for itself
T c
Started out great and has fell off since.
Initially shipping was free regardless of order size and discount was higher for juice. Now discount is less and there’s a minimum order requirement for free shipping and it seems shipping isn’t nearly as fast as when I paid for it. Good idea, needs work to be great.
Lyra
Discounts are good but don't always work
I had to pay for shipping my last order even though I purchased the membership. I emailed customer service and still no response more than a week later. The VIP customer service is a joke. But as I said, the discounts are still worth it if you buy a lot of juice.
Kevin Jenkins
Not sure
Changed things up, not so sure. May cancel.
Gray1028
DONT DO IT
Ridiculous! Placed order on the 16th, it’s the 19th and it still hasn’t shipped. I would much rather pay for shipping than deal with this rip off!!
Chris
Sorry
Look I purchased this because of the perks. And know they have changed up .. not right I pay for a service I would get that service.. Indian giver!!
Mike rush
VIP program
Rules say 10% on juice and 5% on hardware In one place and in another one it 5.00 off hardware and add my last order up and wow I saying i didn't git my VIP service
B
Nope.
Will not renew this on 9/15. Free shipping over ten dollars now? I really like the fact that you DO NOT CARE about what the people paying you money thing about this. You would be lucky to not have a class action lawsuit against you for deceptive practices and fraud. Btw, this page still says free shipping on all orders. Are you not changing that on purpose? Or can your web designer not keep up with your changes every day?
Aleks
Disappointed update
I really wanted to like this membership upgrade. I've had it since day one, and after almost a month I want to say I am pretty dissatisfied.
They also keep changing stuff like changing the coupon percent from 10% to 7%, changing free shipping to "free shipping on orders over $10"
When I paid $5 for shipping back in the day, my product would literally be here within 2 days, 3 days max. Now, they take anywhere from 3-5 days to get the product out, and I'm STILL waiting on a carbon fiber fireluke mesh pro to ship out. It's 9/7 and I ordered it eight days ago on 8/30. You guys need to up your customer service game as well, those who replied to my tickets basically said "sorry for the inconvenience" and were of no help. These "VIP" products are not discounted at anything noticeable for the VIPs. EightVape used to be my Go-To site for everything, they had amazing prices and the fastest standard shipping around. You guys should AT LEAST make a poll for VIPs so they can collectively vote on whatever you guys are trying to push out, rather than change things up without our knowledge and hope we're "satisfied" with these changes that literally affect us negatively rather than positively. Save your money! You're not missing out on anything important! Free shipping is worthless if it takes OVER A WEEK to ship out / receive. I've been shopping at EightVape for a year now, they used to be the best but I am more tempted to start shopping at Breazy or VaporDNA now. It's a shame.
advice
I wanted to like it...
I don't believe it's good business practice to take someone's money for something, and then change it 2 weeks later. AT LEAST give your top customers notice before you change, and AT LEAST wait a month before you introduce the changes! Also, get someone else to do your customer service. I spent 30 minutes typing out a message to get a passive-aggressive response back from 'Justin' that was like 7 words. Absolutely ridiculous.
James
Doesn't work - No response to issue (Update)
This is an update to my 8/30 review. I was contacted by 8vape apologizing for the issues, with an explanation that the program was new and they are working through the bugs. In addition they are transacting a refund to me in the appropriate amount requested. I completely understand how these issues could happen with a new start up program and will continue to keep the membership, trusting they will correct issues seen by many to this point. My only suggestion for 8vape is try to respond faster to help tickets. This will keep your customer satisfaction much higher.
James
Doesn't work - No response to issue
Purchased membership 8/25. Purchase of $300+ product a couple hours later. Received free shipping but zero discounts (Most of order was juice that should have received 10% off). Submitted help ticket same day. It is now 8/30 and have had no response from company. Not even an automated reply. Will wait for a few more days. I like the website tremendously but the membership not good. Since I order once every 5 - 7 weeks, the membership will be an added unnecessary cost. I will wait a few more days and cancel membership if not resolved.
Richard
Order not received.. No response
Tracked my order and no update for 3 days.. contacted them and no response.just messaged them again.
Do not purchase
Becareful
I'm done. To eightvape you can keep my $9.99 that I paid for your shady membership which doesn't work. Try looking up to your membership review. This wasn't the first time having a problem every time I put orders. Your customer service is getting worst and worst and you don't value them. You may have the cheapest price but if I'll be worrying for my orders then rather pay more to other shop than here and beside ain't that big difference and others have free shipping with 50$ purchase. Don't tell me to file a ticket since I've been filing ticket for a week already. Anyway SAYONARA!
Derek Laughlin
Doesn't seem very rewarding
based upon what i have read, (and i'm not surprised) Eightvape-first of all let's discuss the shipping - a majority of web sites already ship for free with a friking membership or spending what ? .....80$ then it's free whoop-tie do. And this membership package-it doesn't look too appealing whatsoever. Its very vague and suspect. Like the comment below, basically you will get 10% of juice and 5%----5% OFF OF HARDWARE. 5% I DIDN'T even know people took so little off what's the point. Why not 1% i mean, hey i saved at EightVApe, spend 200$ but but 10$ off? Wow, i think im gonna be sick. Im pretty sure, since there are so many side companies that bigger vendors like this get free shipping that's how they gouge you. It's a known fact. Look it up. oh a 13$ tank, tax + 6$ for priority shipping ? now its really about a 22$ tank. i'm ranting. justpissed
april
want decent service?
Sorry u guys are getting run thru the portal run around.. If u want a response, go to Redit. They really care about their rep over there.. Glad i checked reviews, i almost jumped on it. If things have gotten even worse i think I'll hold off. I used to love Eightvape, so sad.
Jason
It's ok
It's nice to have the free shipping, I order from here atleast once a week so it's saving me money. Only downfall is they definitely take their time to ship now.
Silas Long
Shipping worked, not the discount.
I thought the membership would be a great idea, the shipping is worth it if you buy things throughout the month, but I never got the juice or hardware discount to work, it frustrated me so much that I just purchased my order anyways. why offer a dicount for juice and hardware of it's not going to work? I tried everything suggested such as logging out and back in and also cleared my cookies in my browser multiple times but it would never register correctly for me! I love using eightvape but I paid for a service that didnt deliver on the promised discount.
Dani
Almost a good deal!
Signed up, put items in cart, does not give any discounts on the items purchased, (juice or hardware), and does give free shipping (slowest possible option)!! I’ve contacted customer service, open a support ticket and not received any response! If this does not work as stated then please do not take money from people who are expecting it to! It seems it only works for a few people....why wouldn’t it work for everyone?? Answers and solutions to this would be great, I would like to place an order but not until I get what I paid for! Thanks!!
Carrie Osburn
Only half works
Free shipping works... Which is great. But no discounts on juice or hardware...
Wesley Simmons
Pretty good I guess
So the membership is worth it for just the free shipping if you order more than once a month. I didn't get the 10% off my ejuice that I ordered with it but the free shipping kicked in with no problems.
William Rollins, II
NOT WORKING
i signed up to get 10% off my juice order. Im fully checked out and going to enter the card number and still its the same price as it was before i paid for your membership Please let me know how i can recieve my 10% off and also I'm not getting the 5% off Devices to.
Brandi Johnston
I'm comfused?!???!!
Ive literally spent thousands of dollars on the site eightvape and I signed up bck thought I'd at least get free shipping?!?! But NO!!!!! WHERE ARE THE DISCOUNTED ITEMS FOR HAVING A MEMBERSHIP?!? IM OVER THIS SITE!!! ITS RIDICULOUS!!!
Kevin Jenkins
Great
Well worth the money, love it. We have 3 vapors and order lots of everything. Great idea guys.
Joshua
Confusing
SO i signed up under the impression that i got 10% off my juice order as well. Im fully checked out and going to enter the card number and still its the same price as it was before i paid for your "membership" Please let me know how i can recieve my 10% off
Jefferson Delos Reyes
MEMBERSHIP ISSUES
I put orders in my cart and subtotal shows $44 proceed to review cart subtotal change to $51 I was like wait what? so I proceed to check out still that $51 didn't change> Question is wasn't that 10% discount from all ejuice should be applied? for what is this membership for if it does nothing? I saw only free shipping which stated 3-14 days?. Then there's the option for which 2-6 days but just discounted price from $8.75 shipping? c'mon guys. I've been ordering most of my stuff on you guys just don't frustrate me on this..Order#EV267540 Ticket#40562 8179834163
Alejandro Padilla
4 days and not shipped
so I wanted to try this new Vip program , placed a order and it has not been shipped so im guessing this new program has horrible shipping times, and of course tried calling no working phones , open a ticket no response what so ever so ya don't think ill be keeping this membership if this the type of response and time of shipping, I expected my order this week at this point I guess I wont see it until next week.
Josh Pierson
Working as intended
With all the early kinks in the program, I held off writing a review. Everything seems to have been worked out now (hopefully) and the discount code and free shipping option showed up when placing my order. We'll have to wait and see on the free shipping option (packaging, speed, etc), but as it stands, I'm saving a significant amount over what my order total would have been with shipping charges. Everything seems to be working as it should now, and given that I buy the majority of my juice / gear here - I'm glad to see it.
Brittany
Update to previous review....
The discount code is hit or miss! The majority of the time it doesn't apply, or when i'm getting ready to check out it gives me an error saying my coupon isn't applicable to my order, or it doesn't fulfill coupon requirements. Ugh. I've wasted so much time logging in and out and clearing cookies. Very frustrating.
Sherman
Too many problems
This membership sounds good in theory but seems like there are too many problems. I'm not seeing any discount over the normal prices and the automatic coupon code that is supposed to apply isn't showing up for me. Please fix it.
Rebecca
Working Well
Update: Wirks Fine. All I needed was to Log out the In again (Why didn’t I just think of this?)
So yes. All is fine. I appreciate Eightvape immensely and these are the people I look to first for what I want or need.
Thank you again!
Timothy
Eightvape Support Thank You!!
I want to thank Eightvape support for helping me with my issues I was having with my membership account! I do $1,000's every month and it is nice to see a group of people who are willing to make there wrongs right!! Thank You Eightvape Support!
Wendi
Improvements to the VIPS
I previously wrote a couple of reviews about the VIP Program, not the type of reviews I like to write. I was pretty sure that there was some technical issues going on though, and figured EightVape would fix it. I’m happier now that I was right! The Free Shipping is working and if you order twice a month~it’s already paid for itself! Thank you for the “bonus” and the great communication too!
Brittany
works good for me
Idk why others say they have issues. Mine works great, it's already paid for itself. Benefits apply at checkout.
Aleks
VIP
They fixed the issues in a pretty swift manner, and offered more discounts.
Ryan
Pay for free shipping?
Sounds like a trap unless you order 2-3 times a month it doesn’t seem worth it to me. Other sites already offer free shipping and are based out of Nevada as well. I only purchase from here for the juices that are not available there.
Bridget
Written reviews
How and when will the submitted written reviews be credited? Will it be $8.88 in reward points or some other way?
Big Adam
Good program
Seems a lot of people are having issues, but for me it has been great. Saved over $8 on my first order so it's almost paid for itself already. Benefits are applied when you check out.
Josh
VIP Membership
Purchased VIP membership yesterday and I'm still not sure how to use the benefits. I got an email confirming my purchase and they took my money but no follow up email on how to use the benefits. Really? Not happy!!!
Derik
Membership
Why aim I not getting my free shipping when I joined the membership fund
Michael Lazarus
Nice
I am so happy eightvape now has a VIP I plan on signing up tomorrow it's about time
Awesome
VIP
I spend all my money here (lol) hope it works out great!
travis
sounds good
that means if your order twice in a month it paid for itself
Tom
Finally, they have free shipping program
buying from Eightvape very week, Finally they have free shipping program. Save me a lot of money on shipping and more discount, love it.
TERMS OF SERVICE
-----
OVERVIEW
This website is operated by EightVape. Throughout the site, the terms “we”, “us” and “our” refer to EightVape. EightVape offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - CANCELLATION POLICY
Customer must notify us in a timely manner to have the order canceled. Customer must notify EightCig by email stating the reason why order was canceled. In the event of the customer receiving said canceled order, customer must notify EightCig.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall EightVape, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless EightVape and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 700 Carnegie St #2714 Henderson Nevada US 89052.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at gavinchand.d@gmail.com.
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In addition, you agree to our Messaging Terms and Messaging Privacy Policy.
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